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Final Masterclass for 2017 – Complex Communication in Healthcare

Have you or a colleague experienced challenging staff/patient interactions or conversations recently and would benefit by attending our training? Our final Communication Master Class for 2017 is only 5 weeks away.

I’d like to invite you to attend The Pam McLean Centre’s (PMC) Complex Communication in Healthcare Masterclass on Wednesday, 8 November 2017. The course is accredited by the Australian Medical Association (AMA) with special pricing for students, staff and AMA members.

Click Here for more information and register now.

Feedback from previous attendees state “I found the course extremely powerful and moving”, “Keep up this incredibly useful work” and “The clarity of applying learning styles worked well”.

Under the guidance of our expert facilitator, Prof. Stewart Dunn, and our professional actors this hands-on, experiential learning opportunity will not only increase knowledge and skill, but understanding and interpretation of human behaviour and the value of good communication within the health system. Topics covered include:

  • Breaking Bad News
  • Open Disclosure
  • End of Life conversations
  • Dealing with Conflict in the Workplace

We specialise in creating teaching workshops that allow participants to have individualised learning experiences. We explore the structure of and skills involved in psychology around outcomes from health based interactions. Our immersive interactive role plays look at complex communication problems medical professionals’ face in day to day practice.

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