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2018 Complex Communication in Healthcare – Course Program & Registration

Complex Communication in Healthcare, a PMC Masterclass, is back with new content and scenarios in 2018. The workshop is suitable for all health staff including students, clinicians, nurses, allied health, administration and is Accredited by the Australian Medical Association (AMA).

Topics covered include:

  • Breaking Bad News
  • End of Life
  • Open Disclosure
  • Dealing with Conflict in the Workplace
  • Feedback & Supervision

Under the guidance of our expert facilitator, Prof. Stewart Dunn, and professional actors this hands-on, experiential learning opportunity will not only increase your knowledge and skill, but your understanding and interpretation of human behaviour and the value of good communication within the health system. We specialise in creating teaching workshops that allow participants to have individualised learning experiences. We explore the structure of and skills involved in psychology around outcomes from health based interactions. Our immersive interactive role plays look at complex communication problems medical professionals’ face in day to day practice.

PMC is a joint venture supported by Northern Sydney Local Health DistrictUniversity of Sydney Medical School and Friends of the Mater.

Workshop Dates:

  • Wednesday, 21 March 2018
  • Tuesday, 10 July 2018
  • Tuesday, 6 November 2018

Session 1: 8.00 am-12.00 pm, Session 2: 1.00 pm-5.00 pm

Kolling Building
Royal North Shore Hospital
Cnr Reserve Rd & Westbourne St
St Leonards NSW 2065

In order to explore all planned workshop topics, you’ll need to attend the full day (2 sessions). You can though choose to attend only one session on the day. Catering provided.

Registration fees include morning or afternoon tea and lunch (vegetarian options included). Prices are GST inclusive and are in Australian Dollars (AUD).

One (1) Session only
Student rate $180.00
University of Sydney & NSLHD staff, AMA members $330.00
All other participants $360.00
Whole day (2 sessions)
Student rate $350.00
University of Sydney & NSLHD staff, AMA members $650.00
All other participants $700.00

For further enquiries email or call 02 9926 4691.

You are welcome to register and pay by credit card (MasterCard or Visa) Click here
Alternatively, request an invoice by emailing Note:

  • Registration is limited to 40 participants in each session.
  • Registrations close 24 hours prior to each course.

Refund and Cancellation Policy
Cancellations seven (7) or more days prior to a workshop receive a 90% refund of the registration fee (ie. less 10% administrative fee). There will be no refunds after this time.

Getting There:
Public Transport
St Leonards train station is on the T1 North Shore & Northern Line and is a 10 minute walk from Royal North Shore Hospital.

There are regular buses running between the upper and lower North Shore, Epping, Ryde and Sydney CBD, which stop on the Pacific Highway outside Royal North Shore Hospital. It takes about 5 minutes to walk from the Highway to the hospital.

More information about planning your trip by public transport is available here:

Visitor parking is available in the multi-storey car park, which is owned and operated by Wilson Parking. Parking fees are displayed at all entrances to the car park. See Map and Parking Rates for more information. On-street parking in the area is typically limited to two hours and is often metered.